ORDER CANCELLATION,RETURN AND REFUND POLICY
PRODUCT RETURN AND REPLACEMENT ACCEPT UNDER FOLLOWING RULES :- Delivered damage and defective product Wrong product delivered Wrong Part of product missing PRODUCT RETURN AND REPLACEMENT NOT ACCEPT UNDER FOLLOWING RULES :- Product is washed/damaged/worn Part of missing delivered full product Products must be in their original condition Products which were sold as combos/sets, are not eligible for return/replacement as individual items If, according to your opinion you don’t like the product, this return reason is not acceptable Replacements will be made basis availability of that product on the website In case of damage from your side, this product is non-refundable REFUND POLICY We do not accept self-damaged products — Because All product is firstly cross verify though quality checkers. In that case, If we found damaged from a customer we can’t accept that product for replacement or refund. After you have initiated return request through our website, as soon as you return products at our warehouse. We will refund your amount in your bank account. You have to provide us your details to our support number or mail rehmatboutique17@gmail.com contact our Customer Support through phone or email. If the mode of payment was Cash on Delivery (COD), Customer Support Team will provide you refund form in which you need to fill your bank account details. We will initiate NEFT bank transfer to your bank account. You may expect to receive a refund amount in 10-12 working days. in case of, Any product you want to return to us, and at your location our return pick up service is not available in any courier partners, At that situation customer is responsible to return the product to our company on our address. Note:- After getting return product to our warehouse, we will charge the courier expanse and refund the rest of the amount.
RETURNING OF PRODUCT
In the event You receive a damaged / defective product or a product that does not comply with the specifications as per your original order, You are required to get in touch with the customer service team through any of the below mentioned channels:
a. +91 9054512184 b. E-Mail: rehmatboutique17@gmail.com
SHIPPING POLICY
www.rehmatboutique.in is committed to delivering your order with good quality packaging within a given time frame. We ship throughout the week, except Sunday and Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost. How is the delivery charge calculated for multiple units? The shipping charge is specified separately for every product. For multiple products ordered the programme adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus the delivery fee is calculated separately when a customer orders different products. Our prices are all inclusive. All taxes are included with the list prices except Octroi, if applicable in your region. There will be Extra Octroi charges for shipment to Maharashtra Region. How long does it take for an order to arrive? Orders are dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 4 to 10 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. What if I the product is received in damaged condition? If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91 9054512184 or email us at rehmatboutique17@gmail.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you at no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
CANCELLATION POLICY
For Cancellations please contact the us via contact click here.
We recieve your order cancellation request before dispatch of your order. If you want to cancel the order before dispatch just inform us on our number +91 9054512184 or email us rehmatboutique17@gmail.com. Your if fully refundable before dispatch. You can also check your order status from your login details in My account.
The customer acknowledges that the clarity, readability, accuracy, and promptness of providing the service depend on many factors including the infrastructure, connectivity of the service provider. www.rehmatboutique.in shall not be responsible for any non-delivery, delayed delivery or distortion of the alert in any way whatsoever.
The customer agrees to indemnify and hold harmless www.rehmatboutique.in and the SMS service provider including its officials from any damages, claims, demands, proceedings, loss, cost, charges and expenses whatsoever including legal charges and attorney fees which www.rehmatboutique.in and the SMS service provider may at any time incur, sustain,suffer or be put to as a consequence of or arising out of
a. Misuse, improper or fraudulent information provided by the customer.
b. The customer providing incorrect number or providing a number that belongs to that of an unrelated third party, and/or
c. The customer receiving any message relating to the Trouble Ticket No., service itinerary information, purchase confirmation, modification to order placed, cancellation of order, change in dispatch schedule, delay, and/or rescheduling from www.rehmatboutique.in and/or the SMS service provider.
By accepting the terms and conditions the customer acknowledges and agrees that www.rehmatboutique.in may call the mobile phone number provided by the customer while registering for the service or to any such number replaced and informed by the customer, for the purpose of collecting feedback from the customer regarding their online purchase made. The service rendered by our service engineers/marketing executive. When rendering our services, the information that we disclose is based on the information provided to us which is displayed on our website. Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information. User/Customer/Buyer remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information (including the rates and availability) displayed on our website. We may change this policy from time to time by updating this section. You should check this section from time to time to keep yourself updated with the latest policy.
DISCLAIMER
The information contained in this website is for general information purposes only. The information is provided by www.rehmatboutique.in and its users; while we try to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
www.rehmatboutique.in disclaims all warranties of merchantability, relating to the information and description of the machines, spare parts, tools, consumables or any other product/service displayed on this website, its Affiliates and their respective suppliers make no guarantees about the availability of specific products and services.
We do not sell nonpublic information to anyone and do not disclose nonpublic information about our customers or former customers to anyone, except as permitted by law. In no circumstance, will we provide customer account information to third parties for marketing purposes.
If you close your account(s) or your relationship becomes inactive with us, we will continue to treat the information we have collected about you in accordance with this notice. We restrict access to nonpublic information about you to those employees who need to know your information to provide products or services to you. Under no circumstances are employees permitted to reveal, or otherwise discuss, customer information with any unauthorized person. All information that we collect about you will be treated by our employees as confidential. All employees are bound by a code of ethics and this Privacy Policy, which requires them to adhere to all these principles.
We are committed to maintaining the accuracy of customer information. If you become aware of any inaccurate information contained in our records, you should contact us at our given phone numbers listed below and we will investigate the inaccuracy and correct it as promptly as possible.
Firewalls and activity logs are additional mechanisms that are used to protect your privacy. Firewalls analyze the source and destination addresses and the traffic type to ensure that only authorized users have access to our systems. A Network Administrator also reviews activity logs to see if anything appears out of the ordinary. We look at specific information only to investigate activities that appear suspicious and to protect our systems and your information.
You also acknowledge that through this Site, www.rehmatboutique.in merely provides intermediary services in order to facilitate high quality services to you. It shall not be or deemed to be responsible for any lack or deficiency of services provided by any third party. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.
Every effort is made to keep the website up and running smoothly. However, www.rehmatboutique.in takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
If you have any questions about this Agreement, please contact us